What are your business hours? Monday through Friday, 8:30 AM – 5:30 PM
What phone number and email should patients use to contact you? Phone: (201) 685-0171 Email: info@mysmilewellness.com
What is your physical address? 333 15th Street, Suite 3A, Hoboken, NJ 07030
Appointment Information
Do you accept walk-ins or appointments only? Appointments only, but we can accommodate same-day consults or emergencies depending on availability.
How can patients book an appointment (phone, online form, scheduling link)? Patients can book online via our website, Instagram, Google, or by calling us.
Do you offer same-day appointments? Yes.
Services
What are your main services?
Pediatric and General Dentistry
Airway-Centric Dentistry
Holistic/Preventive Approach
Orthodontics for preschool and elementary-aged children
Myofunctional therapy
In-house pediatric physical therapy and speech-language pathology with visiting therapists
Tongue-tie releases for all ages
Laser restorative dentistry (needle- and drill-free)
Whitening, extractions, and implants
Are there any services you do NOT provide that patients often ask about? Botox
Insurance & Payment
Do you accept insurance? If yes, which providers? We are out-of-network but provide superbills/ADA claims for reimbursement.
Do you offer payment plans or financing options? Yes.
Do you offer cash discounts or new patient specials? Yes.
Common FAQs
What are some common questions new patients ask you?
Parking information
Pricing
How their child will behave during the appointment
Are there any procedures that typically require an explanation? (e.g., tongue-tie release, ozone treatment) Yes, nearly all of our procedures require detailed explanations.
Emergency & After-Hours
Do you handle dental emergencies? If so, how should patients reach out after hours? Yes. For after-hours emergencies, patients should contact us via email.
Tone & Personality
Would you prefer the chatbot to be more formal and professional, or friendly and conversational? A balance of professional and friendly, as we work with families.
Do you want it to use emojis or keep it clean and simple? Emojis are fine.
Custom Requests
Is there anything else you'd like the chatbot to be able to handle or say?
Direct patients to our website and Instagram to view testimonials
Address common questions regarding pricing for consultations:
Consultations are $375.
Infant consultations include low-level red light therapy and complimentary in-person follow-ups, regardless of whether a tongue-tie procedure is performed. We are comprehensive infant oral specialists.
Pediatric and adult new patient consultations are also $375, and payment is split as we conduct pre-screenings to familiarize patients with our office and assess their needs.
Inform patients that we offer memberships and a variety of perks for new patients.
